Stuck in the Middle with You

I’ve written several times about leadership and all the places leaders have influence.  I believe leadership occurs at all levels – from entry level to the C-Suite.  Everyone has potential to be a leader.  To grow into greater roles, a person must manage their influence and use it to lead in whatever position they hold.   None of this is new news.  I’ve said it.  Others have said it.  We all know it. 

So why do we still get hung up on titles and why are we still dissatisfied in our current positions?  I wrote an entire dissertation on developing leadership skills in mid-level leaders.  If simple leadership at any level is enough, what’s the point and was all that work in vain?  Truth is – maybe it isn’t enough. 

As I walked across campus today headed to a meeting with others in similar middle level management positions, I was reminded of a recent conversation in which I lamented a lost leadership opportunity that did not come my way and my desire for greater roles.  Although my mind understood that leadership in my middle position was valuable my heart understood it wasn’t my fulfilled desire.  It struck me that my unrest might have something to do with the description “middle level.” 

Think about it; it’s the middle.  The middle is rarely used in a positive manner –in the middle between a rock and a hard place, stuck in the middle with you, in the middle of no where.  In most areas of popular culture, the middle doesn’t seem like the best place to be.  Most people in the middle are stuck there by chance and not choice; they are hungrily waiting for a chance to get out.  It’s hard to lead from a place you are trying to leave.

How do we make the best of it?  A couple months ago, I wrote about five things necessary to lead in the middle and move forward from that place.  One of those things was go the extra mile – over deliver.  This is extremely important to those in the middle – it’s also extremely difficult.  Middle leaders must seek opportunities to do strong, promotable work that benefits the organization in order to prove their value and heighten their impact.  But they must carry out their action in a manner that is not self-seeking or desiring recognition. Is this even possible?

Motivation is key.  This impacting work must benefit the organization and not exist solely for the benefit of the leader.  Work that is self-promoting and inconsiderate of organizational goals and mission is easily seen for its egocentric nature.  True leadership impact is best achieved through authentic leadership designed to move the team and organization forward and not simply benefit the leader.  Any leadership benefit becomes a byproduct rather than the original product.

My challenge to all of you Middle Leaders is this – check yourself, and check yourself often.  Find your WHY.  As Simon Sinek said,

“People don’t buy what you do; they buy why you do it.  What you do simply proves what you believe.”

You were originally attracted to the heart of your organization, its mission.  Don’t forget it; instead, let it be your motivation and your impetus for continuing to give all of yourself.  Remember why you are there and why you care.  I cannot guarantee you will receive a promotion.  I cannot even say your work will be noticed. I can promise, however, that you will find renewed love for your work and purpose in whatever position you are in.

Reflections on Becoming Dr. Karavedas – No. 12

I was in line with the colleagues and friends I had made through the program.  Someone somewhere told us to begin walking.  In the distance, I could just make out Pomp and Circumstance.  The moment I walked through the door, it became real.  Suddenly, I became emotional.  This was the end of the journey, the moment I had dreamed about and worked tremendously hard to realize.  Or, perhaps, it’s just the beginning – the beginning of a new journey…a journey that will lead to new dreams and new places.

As the Dean placed the doctoral hood over my head to welcome me into the academy, I realized I was part of the next generation of doctors eager to take on the world.

Only 1% of the people in the United States can call themselves doctors. 

Academics, researchers, experts, and scientists – we come from many different places and are headed out to even more.  The one thing we have in common is that none of us reached this destination alone.  My doctorate is a significant accomplishment, but it is not mine alone.  It would not have been realized without those who have gone before me, walked alongside me, and will follow after me on this journey. 

I dedicate my work to …

My Dissertation Chair, Dr. Jeffrey Lee – the scholarly expert whose advice, support and expertise consistently challenged me and made me better; beyond that, he provided vision for the future I couldn’t always see.

My Dissertation Committee, Dr. Andrew Barton and Dr. Cheryl Marie Osborne Hansberger – the support team whose gentle guidance was consistent and always available.

My Cohort Sisters, Dr. Tess Breen and Sister Dr. Mary Amanda Nwagbo – the women who traveled alongside me during this journey and provided strength, drive, fun, and maybe a glass of wine or two, along the way. You truly are my sisters.

My Grammy, Esther Tune – a woman so far ahead of her time she couldn’t see the impact she would have on those who followed after her. I will always be indebted to her for my strength, my resolve, and my endless quest to know more.

My Mom, Jean Davidson – the woman who taught me I could do whatever I set my heart to and the future was a wide-open door.

My Grandchildren, Allison, Kara, Nicholas, Kyle, and Joseph – the joy of my life and the future that drives my legacy. Each of you is strong, brave, and full of potential to impact the world. Nana loves you all.

My Family, Peter, Ashley, Erin, LJ, and Joseph – the ones who keep me grounded and help me remember who I am is just as important as who I want to be.  It is my joy and pleasure to watch you journey through life. I am so very proud of each of you.

And, finally, my Husband, Nick Karavedas – the man who has loved and supported me unconditionally for over 37 years. Without your willingness to sacrifice your own needs and desires for mine, I would not be Dr. Karavedas. I love you more than you know.

Personal Reflections on Lessons Learned from Leadership Fails

My best successes came on the heels of failures – Barbara Corcoran

It’s often said that we learn best from our mistakes.  This is particularly true in leadership.  Leadership situations are unpredictable and often call for spontaneous decision-making.  While each of us can draw upon wisdom gained from past experiences and emotional intelligence gained from personal growth, we may still miss the target on occasion.  Reflecting on the lessons learned from these leadership fails is the best way to make sure to get it right the next time. 

Most leaders understand the organizational impact gained from empowering team members to pick up a project and run with it.   However, knowing when to let someone run with the ball and how far to let them go can be tricky to navigate.  I remember a situation in which a team member had some pretty good ideas but they appeared too far out of the comfort zone for our organization.  In fact, I remember one 20-minute conversation based on “thinking outside the box while remaining in the box.”  What does that mean anyway?  It turns out, he was right.  It was time to push our organization a little further than it was comfortable.  Rather than stifling this team member’s creativity, my role should have been to help organizational leaders understand the need to take risk and see the possibilities.  I am happy to say that team member is still with the organization and has been doing great things to move it forward.

Another complicated situation is conflict between a team member and a customer. Team members want your support and customers firmly believe they are always right.  Usually, neither party is all right or all wrong.  In one instance, I had a team leader who had been given authority over a particular project.  Exercising that authority, the team leader assigned a large penalty due to the customer’s mistake.  Both parties brought the matter to me to mediate; neither felt they were out of line.  After thorough review, I agreed with the customer believing the infraction did not warrant the penalty assessed.  This caused significant animosity between the team leader and me, which was never fully repaired. I believe my decision was the right decision, but I could have handled the situation better.  First, if there were restrictions on the team leader’s authority, I should have made that clear from the beginning of the project.  Also, once conflict began, it would have been beneficial to step in earlier before the situation progressed too far (although there were some challenges in this case that made that impossible).  As such, I was brought in to “clean things up” and had little opportunity to work out a better solution.

The most difficult leadership situations can involve those who lead you.  My largest leadership fail falls under this description.  Understanding how to address a conflict in leadership is of utmost important to leaders at all levels.  In my specific situation, a project had been removed from my oversight without explanation.  I had received superior reviews up to that point from within and outside the organization.  I had even been promised additional projects based on my handling of the specific project.  My direct supervisor could not provide explanation as to why the project was being taken from me and only offered promises of opportunities in other areas.  Her responses made it clear she was being directed from someone above her, and I chose to confront that person.  I made several mistakes during this confrontation – 1) I allowed my emotions to lead the confrontation; 2) I put my thoughts in writing (email) rather than meeting personally; and 3) I made insinuations that the situation was politically motivated.  Each of these was a mistake, but together, they could have spelled disaster.  Fortunately, this person is an amazing leader.  She was able to model true leadership through a discussion that followed my poor confrontation choice.  While I never received a solid explanation for the decision, I gained a significant lesson in managing people in distress and handling leadership conflict. 

Zig Ziglar said, “If you learn from defeat, you haven’t really lost.”  I would add that if you haven’t failed in leadership, you may not be leading.  None of us is perfect, and fortunately, perfection is not required of leadership.  Leaders who are vulnerable enough to admit their mistakes and learn from them are successful leaders.

Leading from the Middle: Using Your Influence to Lead Others and Improve Your Own Position

“Leadership is a choice, not a position.” Stephen Covey

I once spent two months discussing, negotiating, talking about – ok arguing about – a title for my position.  I lost that argument.  For the next two years I learned to live with a title I didn’t like, and then I was promoted.  Until I truly understood that leadership did not depend upon a title or position, it was difficult for me to feel successful in leadership.  For many years, I tied my leadership value to my perceived achievement and the recognition of others.

I know differently now.

A title or position has nothing to do with leadership.  Leadership begins within and is demonstrated through actions.  Each of us has influence in whatever position we find ourselves, and the manner in which you use that influence impacts the lives of those around you and the life of your organization.  The truth is we all lead every day.  The problem is with our own view of leadership.  Who chooses the restaurant for dinner? Who makes the phone call to a sad friend?  Who is given the extra project at work because the boss knows it will be done? Who follows up to make sure the client is satisfied?  All these are the actions of a leader.  The leader understands what is needed and makes it happen.

Position isn’t everything but position can still be important.  How do you move yourself out of your current position and into a more senior leadership position?   There are a few things you can do to demonstrate leadership within your current role that might help you move into a new leadership role – one with a title you like.

Act with Integrity – Your character and integrity should be the place where your leadership begins.  Plus, even a person with no integrity respects a person who has it. 

Lead Well in All Places – Never look at a job or position as small or beneath you.  Embrace the position and give it all you have.  You will be rewarded.

Go the Extra Mile – In a recent article, Suzy Welch said if you want to get promoted, “you need to over-deliver.”  She’s right.  It’s also important that you give credit where credit is due – your team.  Over-delivering results is beneficial to your organization and crediting your team demonstrates your ability to lead.

Network Continuously – Leadership is about influence and networking allows you to build influence.  Building strategic relationships is beneficial to you, your team, and your organization.

Stay Away from the Drama – Most senior leaders don’t have the time or desire to participate in the office drama.  You shouldn’t either. 

A title doesn’t make you a leader.  But, if you lead well in the smaller positions, you just might find yourself wearing a new title – the one you really want.

People Who Need People: The Fine Art of Networking

“The best way to lead people into the future is to connect with them deeply in the present.” – James Kouzes & Barry Posner

Leadership doesn’t happen in a vacuum.  We are people who need people and not just people to follow us around because we are the leader.  We need people to walk ahead of us and beside us and with us.  My recent research on leadership skills development indicated that successful leaders maintain a broad network of professional relationships. Effective leaders look beyond themselves and establish a wide variety of relationships with assorted influencers. 

My husband is a natural at networking.  Give him an hour in a room and he will know the names of half the people in the room and have made lunch arrangements with most of those.   My approach is a little different, but it works well for my style.  Networking is simply getting to know people and building relationships.  Everyone has the ability to do that and, with the right perspective, I believe most may even find it fun.  Whether you are a natural at networking or you need a little encouragement to start down that path, these tips can guide your steps:

Be Curious – Networking is simply meeting a variety of people and getting to know them.  Stay curious and open your mind to the different people around you at work, across your organization, at conferences, in classes, etc.  Take a genuine interest in their stories.  You may find that you actually enjoy this, and you will definitely make valuable professional relationships. 

Be Authentic – You can only be you. If you try to be anyone else, it will be obvious and it is not a good start to any relationship.  It may be tempting to inflate your accomplishments or knowledge level when meeting someone further along in the leadership journey.  Resist that temptation.  The best senior leaders relish the opportunity to share stories and impart wisdom to those still along the path.  Feel free to ask their input and allow them to share their expertise.

Be Willing – The time to start is now.  Building professional relationships takes time, but it is time well spent.  One conversation may not lead to your next promotion, but you never know where it will lead without engaging in it.  Prepare a list of people you’d like to get to know better and invite one of them to coffee.  Make a game of gathering business cards or contact information at your next conference.  If it’s good enough for Nike, it’s good enough for you – just do it!

A strategic network of mixed relationships sparks innovation and creativity, reinforces decision-making skills, and supports future organizational growth.  Providing a diverse look at leadership styles through a mixed group of professional relationships can play an integral role in your leadership success.  Without exception, if you are a mid-level leader or just beginning the leadership journey, establishing a broad professional network is invaluable to your career.  We cannot lead alone. Building a broad network of professional relationships ensures that  we don’t have to.

Gold Star for You

The quality of a leader is reflected in the standards
they set for themselves.
Ray Kroc

My recent research revealed that affirmation plays a critical role in building leadership confidence, and confidence gives leaders the boost they need to lean into their potential. As we set standards and develop characteristics to guide our leadership, it feels good to have others recognize these qualities. Affirmation acknowledges the diversity of leadership skills and experiences we have developed, validates their value, and provides impetus for continued growth.  High standards yield extraordinary results in us and in others.

It is important to recognize the value of affirmation and build it into our leadership practices. However, some environments make it difficult to find someone willing to tell us how wonderful we are at leadership or anything else.  Sometimes affirmation must come from within. Bradley Cooper was asked in a recent interview whether he was angry because he did not receive an Oscar nomination for directing A Star is Born.  His answer was no, because he knew “he had done good work.”  Bradley Cooper did not need affirmation from others to value the work he had done.  He knew it was good and he was proud of it. 

Although I’m not an Oscar nominated actor, I had a similar experience when I recently defended my dissertation.  Rather than deflect and play down the congratulations I received from others, I found it easy to simply say thank you.  I worked hard for this, and I believe in it.

Setting high standards for your work and leadership sets an example for others to follow.  It feels good to have others affirm these standards, but doing high quality, good work feels great too.  Remember, recognize and affirm potential in others, but appreciate your own good work as well.  And when necessary …

Give Yourself Your Own Gold Star!

Reflections on Becoming Dr. Karavedas – No. 11

Dear Dr. Joy Karavedas…

That’s how the letter began…Dear Dr. Joy Karavedas.  That’s right, I did it;

I am Dr. Joy Karavedas

On February 15, 2019, I defended by dissertation in front of my friends and family.  I am now one of the 2% of Americans who hold a doctorate degree.  As I told my family, this has been the most difficult thing I have ever done in my life and also the most rewarding.  I have been fortunate to have found success throughout most of my academic career, but this was different.  I earned a degree, but I received much more than a paper degree and a title.

The doctoral process changed me.  The coursework and readings moved me from a person who studied leadership to a person who understood leadership to an expert on leadership. My passion for the topic has grown just as I have.  I get excited to discuss leadership standards and characteristics.  My face lights up when I share methods for tapping into the leadership potential in others. 

True leaders don’t create follows, they create more leaders.

Tom Peters

I am hopeful that those who read my study will be reminded of their own leadership journey and be encouraged to dig deeper into their understanding of investing in the leadership growth of others.  Embracing the belief that people are an organization’s most valuable resource, I want organizations to invest in leadership growth and development to strengthen the pipeline of well-prepared candidates for future leadership roles.  Most important emerging leaders to lean into their ambition and develop the skills necessary for leadership growth.

My dissertation journey is complete.  The future – what’s next?  The specifics are still to be determined.  I love my current position, but I look forward to move into  a new arena as well. One thing is certain, drkaravedas.com will become a bit more active now.  With dissertation complete, I have so much to share with the world. Stay tuned!

Reflections on Becoming Dr. Karavedas – No. 10

They call it a defense – interesting word for this process.  I will be asked to present my data, my findings, and my conclusions about what it all means.  Then, I have to support those conclusions based on my data – defend them shall I say to a panel of scholars and academics.  They will question my tactics and my findings, my results and my conclusions – all in the name of scholarly discourse and learning.  My Dissertation Chair regularly reminds me that this is my chance to present myself as the expert on the subject.  Expert – another interesting word.  By virtue of my dissertation and defense, I am now the expert.

It’s here – my oral defense is scheduled for this Friday!  Someone asked me yesterday if I was nervous, and I wasn’t sure how to answer.  I’m not nervous really; I’ve been working on this data for months now and feel as if I have a pretty good idea what it means.  But, there is always the nagging thought in the back of my head – did I miss something?

The whole process is a bit daunting, and it is meant to be.  This is an extensive process that results in significant knowledge being contributed to the literature based on my research, interpretations, and conclusions.  As such, it is not undertaken lightly.  I’ve spent the last several years exploring the leadership writings and views of other experts in the field. I’ve taken that knowledge and built my own research to fill in existing gaps.  With the support of my university, I interacted with leaders across the country to build a collection of data on my particular leadership niche.

I’ve changed; I’ve grown. I discovered my own expertise and voice on the subject of leadership.  I am certain of what I know and confident in my discoveries throughout this process.  Assuming all goes well of Friday, I move forward from that day in that voice.  I am the expert.  There is great responsibility wearing that label.  If anything makes me nervous, it is that.  May I walk worthy of the title of expert as I step into my leadership identity as Dr. Karavedas. 

I am ready!

Super Bowl LIII

“Be the Leader You Want to Follow”

Tomorrow is the Super Bowl! Millions of people will be hanging out, munching on snacks, sharing drinks and watching the event. And it is an event. It is much more than a football game – even a championship football game. The Super Bowl is a phenomenon.

I was trying to explain this idea to a colleague from Korea. I related how this year’s match up is a story of east meets west, old vs. new, tradition vs. innovation. I told her about Tom Brady – the GOAT, the Greatest of All Time. Brady’s record of 5 Super Bowl wins makes it hard to argue against this title.  With an arsenal of tools and a incomparable knack for last minute miracles, people either love or hate #12.

Patriot’s coach Bill Belichick seems to know exactly how to get the best from his quarterback. Belichick has coached Tom Brady for 19 years and leads him masterfully, knowing when to challenge and when to just let Brady loose to do what he does best – command the field and win football games. Their work together like a well-oil machine and their success makes it difficult to root against them.

On the other side of the field are the up and comers. Although the Rams have been a team for over 80 years, they recently returned to their hometown of Los Angeles, California. The Rams brought with them a host of young talent including Sean McVay, the youngest coach in NFL history. McVay coaches with the enthusiasm of a 16-year old and with the skill of a veteran. His passion for the game is visible.

McVay – the quarterback whisperer – seems to have a special ability to coach quarterbacks, especially young Jared Goff who leads the Rams on the field. McVay has led this young QB to levels many doubted he had within him. Together, the L.A. Rams have created a renewed energy in a city that was ready to love football again.

As I related these stories to my colleague, I realized that most of my comments had little to do with football and much to do with people and leadership. As the wife of one football coach and the mother of another, I’ve watched my share of games over the years. I have a decent understanding of the game, but I also know enough about leadership to understand it takes much more than Xs and Os for success.

Sunday’s Super Bowl game reflects leadership success at several levels. The event illustrates how different leaders and differing leadership styles can both be effective. It’s been said that “you should be the leader you want to follow.” That may be true, but it may be more important to be the kind of leader our team needs.

We don’t know if McVay’s style would work well with the seasoned veterans of New England. We don’t know if Tom Brady could have the same synchronicity with Cooper Kupp as he does with the Ron Gronkowski. However, we do know that when leaders meld their authentic leadership style with the needs of their team, success follows. When leaders and teams have the same goals, they develop confidence and understanding that each is doing their best to achieve that goal. The results are obvious.

Here are a few ideas for blending your authentic leadership style with the leadership style your team needs.

  • Watch and Listen to Your Team
  • Reflect on Past Success
  • Explore your Own Leadership Style
  • Find the Intersection of Your Leadership and Their Needs
  • Lead from This Place

Reflections on Becoming Dr. Karavedas – No. 9

It’s been an incredibly busy six months. My days and weeks have been filled with reading, writing and more reading, more writing. But, I’ve also finished all my coursework, written the first three chapters of my dissertation, defended my study proposal, passed both quality review and IRB, secured and confirmed several interviews for my research, and will conduct my first interviews next week. I have to tell you, it’s exhilarating!

I’m not a doctor yet, but I am well on my way.

Most days I march forward and approach each aspect of this doctoral journey with eager anticipation, but I freely admit there are other days I am scared to death. During the days full of fear, I ask myself “what am I afraid of; who am I afraid of.” The truth is I’m afraid of a lot of things. I am afraid I won’t be able to gather the data, people won’t want to be interviewed, I won’t interview well, I won’t get the data I need, I’ll write a bad dissertation, won’t finish on time, and I won’t graduate. My greatest fear…that I will spend my time and money on earning a degree that I wouldn’t be able to use – it will all be wasted.

Brene’ Brown (one of my favorite authors) writes “daring greatly is being brave and afraid every minute of the day at the exact same time.” To be great, we must dare greatly. Greatness doesn’t happen without facing the mountain and climbing it. On this doctoral journey, I see my doubts and fears, but I don’t let them stop me. I don’t let the voices of others – or the ones inside my head – stop me. Each day, I commit to doing one thing that moves me toward my goal – one more thing each day. Step by step, the dream WILL become reality. In the words of another one of my favorite authors, Jo Saxton,

“I’m just a girl who decided to go for it!”

 

Books I Recommend:
Daring Greatly by Brene’ Brown
The Dream of You by Jo Saxton